Terms of Service.
The terms on which we provide this website and our services.
Honest and plain
No small print designed to catch you out. These terms simply set out how we provide this website and our service.
Confirm before you buy
Listings are a guide. Mileage, spec and price are always confirmed with you directly before any purchase.
Your rights stand
Nothing here affects the statutory rights you have as a consumer under the Consumer Rights Act 2015.
These Terms of Service (“Terms”) set out the basis on which German Car Specialist Ltd (“we”, “us”, “our”) makes this website available to you and the terms that apply when you enquire about, reserve or buy a vehicle from us. We are a long-established, family-minded dealership in Ilford, Essex — not an online shop — and we have written these Terms to be clear, fair and proportionate. If anything is unclear, Dom will be glad to talk it through with you.
By using this website you accept these Terms. If you do not agree with them, please do not use the site. These Terms do not affect your statutory rights as a consumer.
About us
This website is operated by German Car Specialist Ltd, a company registered in England & Wales. We specialise in hand-selected, high-spec, pre-owned Porsche, Audi, Mercedes-Benz, Bentley, Rolls-Royce and Ford cars.
- Company name: German Car Specialist Ltd
- Company number: 05998649 (registered in England & Wales)
- Registered address: 181 Forest Road, Ilford, Essex, IG6 3HZ
- Email: sales@germancarspecialistltd.co.uk
- Phone / WhatsApp: 07957 455 766
Use of this website
This website is provided for your general information and to help you learn about us, view our current stock and get in touch. You may browse the site and print or download extracts for your own personal, non-commercial use. In return, you agree to use the site responsibly and lawfully. In particular, you agree not to:
- use the site in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful purpose;
- copy, reproduce, scrape or redistribute our content, images or vehicle listings for commercial purposes without our written permission;
- attempt to gain unauthorised access to the site, the server on which it is hosted, or any connected system or network;
- introduce viruses, malware or any other material that is malicious or technologically harmful.
We make reasonable efforts to keep the site available and working properly, but we do not guarantee that it will be uninterrupted or free of errors. We may update, suspend, withdraw or change any part of the site at any time without notice.
Vehicle listings, availability & pricing
Every car we list is an individual, pre-owned vehicle. The listings on this site are intended as a helpful guide and are indicative only. They are subject to change and to prior sale.
- Availability. A vehicle shown as available may already be reserved or sold by the time you contact us. We update our stock as quickly as we can, but please treat listings as a starting point and confirm availability with us directly.
- Pricing. Prices are shown in pounds sterling (£ GBP) and are believed correct at the time of publishing. They are subject to change and do not in themselves constitute an offer to sell at that price. The price that applies is the one we confirm with you in writing at the point of sale.
- Specifications. Details such as mileage, year, specification, options, service history and condition are believed to be correct, but they are provided in good faith as a guide and must be confirmed with us before purchase. We always encourage you to view a car in person and satisfy yourself as to its condition and specification.
- Images. Photographs are of the actual vehicle wherever possible, but some images may be representative, and on-screen colours can vary from the real car. Images should not be relied upon as a precise representation of a specific vehicle.
Nothing on this website forms a contract of sale. A sale is concluded only on the terms we agree with you directly, which are confirmed at the point of sale.
No advice & accuracy of information
The content on this website is provided for general information only. While we take care to keep it accurate and up to date, we cannot promise that everything is complete, current or free of occasional error. Information about vehicles, finance-free buying, our services and our process is general in nature and does not constitute professional, financial or legal advice. You should not rely on the content of this site alone — please confirm anything important with us directly, and seek independent advice where appropriate, before making a decision.
Reservations & enquiries
We keep things personal and straightforward. There is no checkout or online payment on this site, and submitting an enquiry does not reserve a vehicle.
- How to enquire. The best way to reach us is by phone, WhatsApp or email. Any contact or “message us” links on this site simply open your own phone, WhatsApp or email app with a message ready for you to send — nothing is submitted to us until you choose to send it, and we do not collect or store form data on this website.
- Viewings. Viewings are by appointment so we can give you our full attention and have the car ready for you. We are open Monday to Saturday, 09:30 to 17:30, and closed on Sundays.
- Reservations. A vehicle is only reserved when this has been agreed with us directly and on the terms we confirm with you — including any deposit and how long the reservation lasts. Until then, all cars remain available for sale to others.
Your consumer rights
When you buy a car from us as a consumer, you have important legal rights, and nothing in these Terms affects or reduces them. In particular, your rights under the Consumer Rights Act 2015 are unaffected.
- HPI checks. Every vehicle we offer for sale is HPI checked as part of our preparation, and our stock is predominantly main dealer sourced.
- The sale contract. The full terms that apply to your purchase — including details of the vehicle, the price and the relevant statutory rights — are set out and provided to you at the point of sale.
- Distance selling. Our cars are sold in person and prepared for collection from us. Where any purchase is concluded at a distance or off our premises, we will tell you about any additional rights that apply.
If something is not right with a car you have bought from us, please speak with us first. We genuinely want every customer to drive away happy, and we will always try to put things right.
Intellectual property
The design, text, layout, graphics and original photography on this website are owned by or licensed to German Car Specialist Ltd and are protected by copyright and other intellectual property rights. You may not reproduce, distribute or commercially exploit them without our written permission.
The names, logos and model designations of vehicle manufacturers — including Porsche, Audi, Mercedes-Benz, Bentley, Rolls-Royce and Ford — are the trademarks of their respective owners. They are used here only to describe the vehicles we sell. We are an independent dealership and are not affiliated with, endorsed by, or an appointed agent of any vehicle manufacturer.
Third-party links
This website may contain links to third-party websites and services — for example, an embedded map or a link to a manufacturer’s site. These links are provided for your convenience only. We do not control those websites and are not responsible for their content, availability or privacy practices. The inclusion of a link does not imply that we endorse the linked site. Your use of any third-party website is at your own risk and subject to that website’s own terms and policies.
Limitation of liability
We provide this website with reasonable care and skill, but as far as the law allows:
- we make no warranties or representations that the website, or the information on it, is accurate, complete, current or free of error;
- we are not liable for any loss or damage arising from your use of, or inability to use, this website, or from your reliance on any content on it;
- we are not responsible for any matters outside our reasonable control, including the availability of the site or of any third-party service it links to.
Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. Your statutory rights as a consumer are not affected.
Governing law
These Terms, and any dispute or claim arising out of or in connection with them or your use of this website, are governed by the laws of England & Wales. The courts of England & Wales will have jurisdiction, although if you live elsewhere in the UK you may bring proceedings in your own jurisdiction.
We may update these Terms from time to time — for example, to reflect changes in how we work or in the law. Any changes will be posted on this page with a revised “last updated” date, so please review it from time to time.
Contact
If you have any questions about these Terms, or about a vehicle or our service, please get in touch — you will speak directly with Dom and the team.
- Email: sales@germancarspecialistltd.co.uk
- Phone / WhatsApp: 07957 455 766
- Post: German Car Specialist Ltd, 181 Forest Road, Ilford, Essex, IG6 3HZ
Last updated: 01/06/2026
Prefer to just ask?
Skip the small print — call or message Dom directly and get a straight answer about any car or how we work.
Mon–Sat · 09:30–17:30 · Viewings by appointment recommended